Privacy & data use

What happens when you start a project.

This page describes the website's current data flow in plain language. It is an operational notice and should be reviewed when the site's providers or submission process change.

What is stored?: Text entered into the project brief is saved in this tab's session storage so a refresh does not erase the draft. Closing the browser session or clearing site data removes that browser-managed draft.
What happens to selected artwork?: A selected file stays in temporary browser memory and is not written to session storage. It is sent to the server and attached to the sales email only when you submit the quote request.
Does the form submit anything?: Yes. Submitting sends the project details and any selected artwork to the website server, which delivers them to the Emblematic Studio sales inbox through the configured email provider. The current application does not write quote submissions to a website database or object-storage service.
Are analytics or tracking active?: The website does not use advertising pixels. Hosting and email providers may process technical data needed to serve the site, prevent abuse, and deliver quote requests. The Tawk.to live-chat widget also loads as described below.
What happens when I use live chat?: The Tawk.to widget may process technical details and use cookies or similar browser storage to operate live chat. Information you enter into the chat is shared with Tawk.to and Emblematic Studio.
What happens when I use an external contact link?: WhatsApp and social-profile links open the selected provider. Calling or emailing uses your device's phone or email application. Those providers handle information under their own privacy terms after you choose to leave this website or start the contact action.
How can I ask about my information?: Email sales@emblematicstudio.com to ask about a submitted project brief or artwork. Do not include sensitive personal information that is unnecessary for preparing the quote.