FAQ

The questions we get most.

Short, specific answers. If yours isn't here, ask us directly.

Is there a minimum order?
No minimums. Order one patch or ten thousand—the setup work is handled with the same care, so you can make exactly what the project needs.
What backings can I get?
Iron-on, sew-on, hook-and-loop, adhesive, and button-loop. We recommend the backing around where the patch will live, how often it will be handled, and whether it needs to move between garments.
How long does it take?
A digitized stitch-out proof is typically prepared within 48 hours. Production timing follows the approved proof, material, quantity, and destination, with rush handling available for fixed deadlines.
What file should I send?
Vector artwork such as AI, SVG, or PDF is ideal, and a clean high-resolution PNG works too. Send what you have—the artwork review and stitch planning are part of the process.